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Training and Qualifications > Financial Markets > CeMAP > Pages > become-a-mortgage-advisor.aspx  

What is a mortgage advisor role?

Working within the financial sector, your role will be to help people find and apply for the right mortgage product to suit their needs.

Your day-to-day routine will involve speaking to customers. Through listening and finding out what is important to your customer and researching the products available, you can recommend the best mortgage product for them, providing explanations as to how the selected products meet their needs.

Once your customer has selected an option you then guide them through the mortgage application process. You will:

  • Help gather documents
  • Help complete forms
  • Deal with any queries or problems
  • Liaise with various other professionals such as solicitors, valuers, surveyors and mortgage lenders
mortgage advisor meeting client

The daily routine of an advisor does vary depending on the employer:

  • A bank or building society would sell that company’s mortgage products and would require in-depth knowledge of your products
  • A brokerage or an estate agency would offer mortgages from a range of companies and would need s broader understanding of product options on the market

How much could I earn?

A basic salary, without commission, ranges from approximately £22,000 to £25,000 a year. Your salary package may also include car allowance, access to a corporate pension and other benefits.

A mortgage advisor in a bank or lender may have a basic salary and commission. As an independent advisor or broker you would be paid either by fees or commission.

Commission rates vary, however a salary of £35,000 to £50,000 is achievable with experience, with some achieving salaries in excess of £70,000.

Additional benefits could include:

  • Company car
  • Access to corporate pension scheme
  • Private healthcare/medical insurance
  • Further training and development opportunities

What skills are needed?

The role of mortgage advisor is varied and
challenging, requiring a combination of different skills
and technical knowledge which you will learn through
the CeMAP qualification and later on the job training.

The skill of an advisor is being able to listen to what is important to
your customer and recommend a product that meets their needs.

You need to work in the best interests of your customer. It is your responsibility to help steer them through the application process and find the best mortgage based on their status and financial situation.

Essential skills for a good mortgage advisor are:

  • Good communication and listening skills
  • Enthusiasm
  • Excellent customer service and people skills
  • Honest and trustworthy
  • An interest in legal and financial matters, helps with good mathematical and computer foundations

Why study CeMAP?

To become a mortgage advisor, CeMAP (the Certificate in Mortgage Advice and Practice) is the one qualification you must have.

Once you complete CeMAP, you get a qualification that lasts for the rest of your career and the chance to help people with one of the most important purchases of their lives.

There are no entry requirements for these exams and people come from all walks of life

The CeMAP qualification is just the first stepping stone in a career within the financial sector.

Increate your technical knowledge by taking additional qualifications that will allow you to advise on:

  • Pensions
  • Investments
  • Equity release
  • Protection

What do the exams involve?

It takes around 200 hours to study and revise all the necessary sections for the CeMAP qualification. Dependant on your time commitments it can take from just three months up to two years.

The benefit of studying through Distance Learning is you can fit it around a full-time job or other studies. Plus with Kaplan, you will always have access to additional online materials and tutor support.

People who have taken the exams say they are similar in difficulty to A level. Many people worry about the amount of maths they’ll need to do to take the CeMAP qualification. In reality, it’s mostly just adding and subtracting with some percentages and division – nothing too difficult for those who have a Maths GCSE or equivalent.

Pearson Vue logo

The CeMAP qualification can be examined at over 150 Pearson VUE test centres nationwide with your results provided on the day.

Why choose Kaplan?

  • Kaplan are proven experts in Financial Training, with over 70 years industry experience.
  • Over 10,000 students studied with us via Distance Learning last year and our pass rates consistently exceed national averages.
  • You can study at your own pace. Our CeMAP course contains small 10-15 minutes bite-size videos, which follow the study texts. These allow you to dip in and out of the resources to supplement and reinforce your own study in a way that suits you.
  • All our courses come with a Lifetime Pass Guarantee, meaning that in the event you fail an exam, you get on-going tutor support until you pass.
  • Take advantage of extensive study support materials both printed and online via MyKaplan to support your learning.
Save 10% why you buy CeMAP modules 1, 2 and 3 as a package
Distance Learning Standard

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  • Includes tuition and revision content
  • Extensive study support materials both printed and online via MyKaplan
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Distance Learning Premier

from £298.80

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Become a mortgage advisor