The Institute of Leadership & Management

The Institute of Leadership & Management (ILM) is the UK’s largest management body, combining industry-leading qualifications and specialist member services.

ILM is founded on the principle that skilled managers and leaders hold the key to creating productive workforces that deliver organisational and economic success. Our qualifications and membership services combine to drive up the standards of leadership and management and improve individual and team performance.

Each ILM qualification is made up of individual units, some of which are mandatory (covering critical aspects of the role) and some are optional. This flexibility to choose units enables organisations and individuals to focus on the areas of management & coaching most relevant to their specific role or industry needs. Every unit is designed, assessed and quality assured to the highest national standards.
These qualifications are designed to meet the needs of managers & coaches at different levels and with different responsibilities, authority and spans of control.

Qualifications in Team Leading (level 2)

Team leaders are part of the team they lead, doing much the same work but with the added responsibility for communicating between the team and line managers, allocating tasks, monitoring performance and ensuring that systems and procedures are followed correctly to achieve specific targets.

Qualifications: ILM Level 2 Award and Certificate in Team Leading

Qualifications in First Line Management (level 3)

First line managers are the first tier in the organisation’s management structure, often undertaking similar work to the teams they supervise, but with specific (although often limited) responsibilities for areas like planning, staffing, financial control, work allocation and performance to achieve operational objectives.

Qualifications: ILM Level 3 Award, Certificate and Diploma in First Line Management

Qualifications in Management (level 5)

Middle managers head up departments and specialist teams, have widespread responsibilities for resources, staff, finances and work performance to achieve operational and organisational objectives.

Qualifications: ILM Level 5 Award, Certificate and Diploma in Management

Qualifications in Coaching & Mentoring (level 3)

The ILM Level 3 Award in Workplace Coaching for Team Leaders and First Line Managers focuses on the skills and knowledge required to coach team members effectively in the workplace and develop their performance. The award includes six hours practical coaching, and for individuals looking to develop their careers as workplace coaches, a further unit containing 40 hours of practical coaching activity, converts the Award to the ILM Level 3 Certificate for Professional Workplace Coaches.