WebEx System Requirements
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Technical requirements

Minimum System Requirements for WebEx video recordings

For Windows Vista 32-bit/64-bit, Windows 7 32-bit/64-bit, Windows 8 32-bit/64-bit, Windows 8.1 32-bit/64-bit, Windows Server 2008 64-bit, Windows Server 2008 R2 64-bit, Windows 10

  • Internet Explorer 7 - 11
  • Firefox latest
  • Chrome Latest
  • JavaScript and cookies enabled
  • Recommend ActiveX be enabled for IE java 6 or later
  • Intel Core2 Duo CPU 2.XX GHz or AMD processor (2 GB of RAM recommended)

Available WebEx Sevices

  • All Services

Mac OS X 10.7 and above:

  • Safari 5, 6, 7, 8, 9, 10
  • Firefox latest
  • Chrome Latest
  • JavaScript and cookies enabled
  • Intel (512 MB of RAM or more recommended)

Available WebEx Sevices

  • Meeting Center
  • Training Center
  • Event Center
  • Remote Support

Still not sure whether you meet these requirements? Test your browseropens in a new window

If you meet these requirements and are still having technical problems, please delete your internet cookies* and download / install the free WebEx programmeopens in a new window.

Important! You can now view live Webex sessions only using your mobile or tablet. Download the mobile app for Apple iOS or Android

Further support and advice is available from:

*You only need to delete your cookies - your browsing history and saved password data can remain.

Minimum System Requirements for MyKaplan


Microsoft Windows PC running Windows 7 or above.

Supported Browsers

  • Microsoft Internet Explorer Version 11 (excluding Edge)
  • Mozilla Firefox Version 31 and above
  • Google Chrome Version 36 and above

We recommend you only use the above browsers. Users using the following may experience limited functionality.

  • Apple Safari
  • Opera
  • iPad

Flash Player

Adobe Flash Player installed (Version 9.3 or above except, without toolbar)

Disable pop-up blocking software

Pop-up blocking Applications might prevent Learning Objects from loading successfully.


Disable toolbars (i.e. Google, Yahoo...) as 3rd party Applications can interfere with your learning plan.

Broadband is highly recommended

Enrol on a course

Useful Information
Contact Us
+44 (0) 161 259 7400

Technical Requirements